Job Description

The candidate will be expected to warmly greet clients and patients, answer phones and emails to clients, schedule appointments, process payments, maintain medical records and assist with other important business/office duties. The ability to multitask and a desire to contribute to our business’s success are important. The schedule includes some weekday evenings and Saturday mornings. Must have excellent computer and interpersonal skills—experience with social media and sales a big plus.

Work Environment

You will be working with the most modern cloud-based practice software. We also have the latest direct texting technology to reduce call volume so you can focus on relationships with our clients. We have a team environment that rewards individual inventiveness as we grow and succeed. This is a private independent practice with no corporate influence. Our practice strongly respects and values our employees’ personal/work balance.


1+ years of experience at a veterinary hospital. Looking for individuals with a positive and outgoing attitude and good client communication skills. Must have excellent computer and interpersonal skills and can adapt to new protocols as medicine and technology are ever-evolving. Will need to have a strong ability to multitask and thrive in a fast-paced environment.

Please check out our stellar employee reviews on Indeed.

Do not delay; email your resume to [email protected]


You will find our practice uniquely rewarding, including Flexible scheduling, Competitive pay, Accelerated paid vacation, Choice of 16 medical plans, Dental & vision plans, Life and Disability insurance, Bonus incentives, Excellent 401k with match, Generous pet care discounts, Continuing education and growth potential proportionate with experience and skill level.

We are looking for a Receptionist/CSR to join our team of funny, talented, forward-thinking, career-minded Veterinary professionals. Professionals who share in the value of work/life balance, being financially rewarded for delivering excellent results, educational opportunities to expand our knowledge, and treating each patient as if it were our own.

Best Pets Veterinary Hospital is a very successful, medium-sized animal hospital in Tewksbury, MA, offering an excellent opportunity for a dedicated, professional Receptionist at our Front Desk. The position could also include Social media and Sales opportunities! We believe this position represents the first impression and heart of the practice.

  • We are a community-based practice in a friendly neighborhood.
  • Our location is accessible to Routes 495, 93, 3 & 128 for an easy commute.
  • Our customers have given us over 150 five-star reviews, and we just won our 5th straight Reader’s Choice award for the Best Veterinarian in the Region!
  • The fun-loving and growing team you would be joining has been together for years.
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